Department of Education

Customer Service and Marketing Coordinator

Location: Home Based

Closing Date: 29 October 2020

Interview date (w/c): TBC

Salary (or hourly rate): £19,300 Per Annum plus a Home Working Allowance of £17.44 per month.

Contract Type: Full Time

Hours per week: 35 Hours Per Week


Who we are looking for:

We are looking for a highly motivated and results driven individual with experience of Marketing and website CMS systems to join our team as a Customer Service and Marketing Coordinator.

You will be responsible for ensuring all support requests and incidents are dealt with in a timely manner and customer expectations are managed throughout the lifecycle by managing the AET help-desk. You will support the implementation of the marketing and communications strategy and associated plan (including social media plan) in support of the Autism Education Trust business plan. You will also be updating and monitoring social media channels and analyse activity and carry out PR activity (press releases, adverts, and publicity).

To be successful, you will have strong interpersonal communication skills and customer service skills. You will need to be organised and display strong analytical skills. You will also need to have good Microsoft Office skills (Word, Excel, PowerPoint).

This is a Full-Time permanent contract.


To view the job description please click here: Customer Service and Marketing Coordinator- JD


Where you will be working:



How to apply:

  • To apply for this role please click the Apply button below
  • When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
  • For more information about this job please contact Sarah Broadhurst, Director of Autism Education Trust on sarah.broadhurst@nas.org.uk.


Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.


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